More people complain about Hair Majesty. The customer is known for always being right. But for Hair Majesty’s owner, DJ Zinhle, her response to a dissatisfied customer rubbed social media users the wrong way and they dragged her for filth.

More people complain about Hair Majesty

A customer by the name of Thulisile Lushaba took to Tikok to share her experience with purchasing Hair Majesty products and it was not a good one. From the time her order was placed to the actual product, everything was of bad service and quality.

Thulisile said she did not receive her order during the promised period which is 1 to 3 business days. After a constant back and forth with the Hair Majesty team, her order got shipped but to a different location. She said they sent it to Nothern Cape whereas she is in Gauteng.

When her order finally came, she said it was of bad quality. The customised wig was nothing close to what was advertised and was not up to standard. For a R3000 wig, the hair was not the density which was advertised and was not a 16 inch wig.

Watch her TikTok below:


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DJ Zinhle however, responded by giving a cheeky reaction to the bad review but did say she is in contact with the woman. “This must be the first time in history that a business receives a bad review… Just so you know, I have contacted the customer and we are dealing with it. Further than that I can’t help you guys.”


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